Untreepl is a DTC fulfillment platform designed to help retailers cut shipping costs and accelerate delivery times. By connecting brands with a distributed network of local micro-fulfillment centers, Untreepl enables fast, cost-effective order fulfillment. All operations are managed through Untreepl’s proprietary, cloud-based software. Making logistics seamless and scalable for growing eCommerce businesses.

Untreepl connects retailers with a distributed network of micro-fulfillment centers. Through seamless software integration with its proprietary cloud platform, Untreepl automates order fulfillment, inventory tracking, and shipping. Helping brands scale faster and deliver orders more efficiently.

A micro-3PL is a small, independent fulfillment provider—often a local business or facility—that stores, packs, and ships orders on behalf of retailers. Each "Shipper" is thoroughly vetted to ensure high standards of reliability, security, and quality.

If your sales channel isn’t integrated yet, reach out to us. We’re open to building new integrations, often at no cost, to ensure your fulfillment process runs smoothly.

Untreepl has no minimum order volume. Whether you ship one order per month or thousands per day, our platform is built to scale with your business and support your fulfillment needs at any stage.

Untreepl turns logistics into a growth engine by handling storage, picking, packing, and shipping—so you can focus on product innovation, marketing, and sales. With no upfront investment in fulfillment infrastructure, you benefit from lower costs, faster shipping, and nationwide micro-fulfillment access. Real-time tracking, smart data insights, and seamless integrations streamline operations, while distributed warehouses help reduce carbon emissions. Untreepl empowers brands to scale smarter, deliver faster, and build lasting customer loyalty.

Untreepl is a U.S.-based company with a nationwide network of vetted Shippers across the United States. Our distributed model allows for fast, reliable, and localized order fulfillment for brands of all sizes.

We value transparency. If you don’t find the answers you need in our FAQ, just reach out to our team. We’re happy to answer your questions, walk you through the platform, or explore custom solutions for your brand.

Unlike centralized 3PLs that ship from a single location, our local micro-fulfillment centers reduce transportation distances, leading to faster, more sustainable deliveries with a smaller environmental footprint.

You can certainly handle fulfillment yourself, however it might be costly, time-consuming, and hard to scale. By outsourcing to Untreepl, you can:

• Save money by avoiding warehouse, staffing, and infrastructure costs

• Ship faster and cheaper with products stored closer to your customers

• Scale effortlessly into new markets without added complexity

• Focus on growth instead of day-to-day logistics

• Use smarter tools like real-time tracking, inventory data, and e-commerce integrations

• Reduce your carbon footprint with local fulfillment that shortens delivery routes

Untreepl makes fulfillment simple, efficient, and scalable—so you can grow your business without the operational burden.

Yes. Currently, Untreepl supports shipping products up to 12x12x8 inches in size and up to 9 pounds in weight. Larger or heavier items are not supported at this time. Additionally, certain product categories may not be allowed. Read this to find out more or contact us for specifics if you're unsure about your item.

Our Shippers pick, pack, and ship 6 days per week, Monday - Saturday. We do not ship on Sundays or national holidays, as carriers are closed on those days.

Your products will be stored at your assigned Shipper facility. Once a Shipper is matched to your business, you’ll receive photos and videos of the location for full transparency and peace of mind.

Storage conditions may vary depending on your assigned Shipper facility. Once a Shipper is matched to your business, you’ll receive photos and videos of the location for full transparency. All storage facilities go through Untreepl’s strict verification process to ensure they meet high standards of reliability, security, and quality.

At Untreepl, there’s no minimum shipping requirement. You can send as little as one order per month. As for the maximum, the sky is the limit. Our network of vetted Shippers is built to scale with your business, whether you’re just starting or handling thousands of orders daily.

Thanks to our distributed network of Shippers and an optimized Shipper-to-product ratio, Untreepl can process and ship thousands of orders per day without bottlenecks. Our scalable model ensures fast, reliable fulfillment even during peak demand.

Yes. Untreepl fully supports returns management. You can either set predefined instructions for how returns are handled, or receive a product inspection report to decide on each item. The process is streamlined, giving you flexibility and control while saving time.

Untreepl automatically matches you with the most optimal Shipper based on your order history. We analyze where most of your customers are located and assign a facility closest to them. This approach helps reduce costs, increase delivery speed, and lower carbon emissions.

Yes. Ultimately, the choice is yours. If you manage a large number of SKUs, keeping fewer storage locations may be more efficient. If you have a small SKU count, diversifying across multiple facilities can speed up delivery and lower costs. To learn more, check out our detailed guide here .

To keep delivery speeds fast and processing times low, Untreepl currently does not support order customizations. However, this may change in the future as we continue to improve our platform and expand features.

Your products are shipped by Untreepl’s network of pre-qualified Shippers. These are trusted individuals or businesses that meet strict standards for reliability, security, and facility quality. Every Shipper undergoes thorough background checks, facility evaluations, and ongoing quality control to ensure your orders are handled with care and professionalism.

Absolutely. If an issue cannot be resolved through direct communication with your assigned Shipper, the Untreepl support team will step in to help. Simply reach out to us with the details of the problem, and we’ll work quickly to provide the assistance you need.

Not yet. Currently, Untreepl only offers shipping through our carrier partners. However, pickup from Shipper locations is a feature we’re working on, so stay tuned for future updates.

Yes. With Untreepl you can edit your order before it ships. The available options include:

• Put the order on hold

• Change the shipping address

• Cancel fulfillment

These edits can be made directly in your Untreepl dashboard for quick and easy order management.

Untreepl is built to handle seasonal spikes and retail peaks. Thanks to our distributed network of Shippers and a carefully managed Shipper-to-product ratio, we can ship thousands of orders per day without bottlenecks. We also incentivize Shippers to stay fully operational during events like Black Friday, Cyber Monday, and the holiday season, so your customers receive their orders on time, even when demand surges.

No. Untreepl will never transfer your inventory without notifying you first. If a transfer is needed, we’ll inform you in advance, and it will be done at no additional cost to your business.

In the unlikely event that your assigned Shipper becomes unavailable, Untreepl will step in immediately to support you. We’ll reassign your products to another vetted Shipper to ensure no disruption to your fulfillment flow. You’ll be notified right away and kept informed throughout the process.

Yes. Shippers are allowed up to 7 business days of vacation per calendar year. You’ll be notified at least 30 days in advance, so you can plan ahead without disruption to your fulfillment.

Absolutely. You can communicate directly with your assigned Shipper through the Inbox section in your Untreepl dashboard. Each document,such as an order, return, or transfer has its own dedicated Inbox for seamless and transparent communication.

At Untreepl, we operate on a foundation of mutual trust. We rely on the quantities you provide in your incoming transfer and treat them as accurate. This approach streamlines operations, avoids unnecessary delays, and helps build transparent, reliable partnerships. Just as you trust us to handle your products with care, we trust the information you share with us.

All orders are dispatched no later than the next business day. This ensures your customers receive fast, reliable fulfillment without delays.

Some Shipper facilities are temperature controlled, while others are not. Availability depends on your assigned location. If temperature-sensitive storage is important for your products, let us know so we can match you with the right facility.

Untreepl cannot store or ship the following prohibited items:

• Perishable goods that require refrigeration or freezing

• Hazardous materials or dangerous goods (flammable, explosive, or toxic)

• Illegal or restricted substances

• Live animals

• Weapons, firearms, or ammunition

• Items prohibited by carriers (UPS, FedEx, USPS, DHL) or local laws

If you’re unsure whether your products are allowed, contact our team and we’ll help clarify.

Every order processed through Untreepl includes mandatory photo evidence. Your Shipper must take and upload photos to confirm that the correct items were picked and packed before shipping. This ensures accuracy, transparency, and peace of mind for every fulfillment.

Onboarding is fast and simple. You can get started in just a few clicks, and begin shipping in as little as 7 days (including transit time to your assigned Shipper).

If your sales channel isn’t integrated yet, reach out to us. We’re open to building new integrations, often at no cost, to ensure your fulfillment process runs smoothly.

Not really. After a short tutorial, you’ll be ready to go. Untreepl is built with simplicity and usability in mind, so the platform is highly intuitive and requires little to no additional training. For extra guidance, you can always check out our Help Center.

Almost none. Untreepl is highly automated, so you only need to step in for customer service matters or rare force majeure events. The system handles fulfillment, tracking, and reporting automatically, letting you focus on growing your business instead of managing logistics.

If you need more time to decide what to do with an order, you can simply put it on hold in your Untreepl dashboard. This pauses fulfillment until you’re ready to take action.

Not yet. At this time, Untreepl only supports shipping within the United States. International shipping is on our roadmap, so stay tuned for updates as we expand our network globally.

Untreepl provides automatic low inventory alerts. You’ll receive a notification when stock levels reach your set threshold, so you can decide whether to reorder. You can also customize the alert level to match your business needs and avoid stockouts.

If Untreepl makes a mistake and an order is mis-shipped, we will cover all costs related to fixing the problem. Our priority is to ensure your customers receive the correct items and your brand reputation remains protected.

Becoming a Shipper with Untreepl lets you set your own hours, get paid quickly, and monetize underutilized space and resources. It’s a flexible way to earn income while supporting growing eCommerce brands with storage, packing, and shipping.

Your earnings on Untreepl depend on several factors: your location, the type and size of your space, and your time commitment. The more orders you fulfill, the more you get paid. Many Shippers generate steady income by simply monetizing space and resources they already have.

Yes. If you have experience in DTC fulfillment and maintain a high Shipper Score, you can absolutely make Untreepl your full-time job. We fully support dedicated Shippers and provide the tools and resources needed to help you succeed and grow with the platform.

As a Shipper, your tasks are simple and streamlined. You will:

• Pick products from your stored inventory

• Pack them securely into a provided shipping packaging.

• Generate a shipping label directly from the Untreepl app

• Drop off the packages to the assigned shipping carrier

The entire process is designed to be easy, efficient, and fully supported by our platform.

To join Untreepl as a Shipper, you’ll need:

• An active LLC

• Empty space suitable for inventory storage

• At least 2 hours of availability per day

• Business general liability insurance

These basics help us ensure quality, safety, and reliability across our network.

Getting started is simple. Just fill out the Shipper signup form, submit your business and space details, and our team will review your application. Once approved, you’ll be ready to start earning by storing and fulfilling orders from local brands.

Once your enrollment is confirmed, Untreepl will ship all required materials directly to your address. This includes standard shipping supplies, a shipping label printer, and a scale. Everything you need to start fulfilling orders right away.

It’s flexible. You can commit as little or as much time as you can support. However, we recommend a minimum commitment of 2 hours per day, 6 days a week (excluding national holidays) to ensure smooth operations and consistent fulfillment performance.

All orders must be picked, packed, and shipped within 24 hours, excluding Sundays and national holidays. This ensures fast delivery for customers and helps you maintain a high Shipper Score on Untreepl.

We understand that things come up. If you need to pause or end your partnership with Untreepl, simply let us know at least 30 days in advance. You’ll be required to ship any inventory currently in your possession to a designated location. No hard feelings—we’ll be glad to work with you again in the future if the timing is right.

If you have a proven track record and maintain a high Shipper Score, we’d love for you to take on more volume. Reach out to us, and we’ll discuss expanding your fulfillment capacity to help you grow within the Untreepl network.

While we always aim to match you with products that fit your space and capabilities, we understand not every item may be a good fit. If you ever have an issue with a delivered product, simply reach out to us immediately, and we’ll find a solution. Your success as a Shipper are our priority.

Untreepl offers ongoing support through our app and online. If you have any questions we’re here to help. You can reach us anytime through your dashboard or support channels to get the assistance you need to succeed.

Yes. A valid driver’s license is required to perform shipping activities as a Shipper on Untreepl. You’ll need it to drop off packages to carriers as part of your daily fulfillment tasks.

In the rare event you encounter an issue with a specific order or document, we encourage you to use the embedded Inbox feature inside that document to communicate directly with the brand. If the issue cannot be resolved through the Inbox, please reach out to Untreepl support, and we’ll step in to assist you right away.

Yes. Shippers are off on Sundays and national holidays. In addition, each Shipper is allowed up to 7 business days of unpaid vacation per calendar year. Just let us know in advance so we can plan accordingly.

Yes. In addition to Sundays and national holidays off, Shippers are allowed up to 7 business days of unpaid vacation per year. Just let us know in advance so we can adjust your fulfillment assignments accordingly.

There are no long-term commitments required. If you ever need to pause or end your partnership with Untreepl, just let us know 30 days in advance. You’ll be asked to ship any inventory currently in your possession to a designated location. We’ll always welcome the opportunity to work with you again in the future.

You can get fully onboarded and start fulfilling orders in as little as 1 week. Once your application is approved, we’ll ship the necessary tools and connect you with your first brand, so you can start earning fast.

Not really. Our platform is designed to be intuitive and user-friendly. After a quick tutorial, you should be fully up to speed and ready to start fulfilling orders. For extra help, you can always visit our Help Center for step-by-step guides and answers to common questions.

Untreepl takes care of that. We provide the clients, along with the software and shipping supplies you need to start fulfilling orders. There are no startup costs. Just bring your space, time, and reliability, and we’ll handle the rest.

If you have unused space in your office, you can turn it into income by joining Untreepl as a Shipper. We’ll provide the clients, software, and shipping supplies,so you can start earning quickly with no startup cost.

Yes. Standard shipping materials are included in our single, simple cost. You don’t need to worry about extra fees for basic packaging, because we provide everything needed to securely pack and ship your orders.

Untreepl has no minimum order requirement. Whether you ship one order per month or thousands per day, our fulfillment platform is built to scale with your business and support your growth at any stage.

You don’t. Untreepl has no long-term contracts. You’re free to cancel anytime, and we’ll always be working to earn your business through reliable service and support.

We’re sorry to see you go, but there are no long-term contracts with Untreepl. If you decide to cancel, simply let us know and we’ll arrange to ship your products back to you within the agreed timeframe.

All customs, taxes, and import duties related to your inbound inventory must be paid in full before arrival. Untreepl requires all shipments to be Delivered Duty Paid (DDP), ensuring smooth delivery into our network without unexpected delays or extra charges.