Last updated January 1st, 2026
This Privacy Policy describes how Untreepl LLC. and our subsidiaries and affiliates (collectively, "Untreepl", "we", “us” or "our") process personal information that we collect through our online services that link to this Privacy Policy (collectively, the “Service”) and in connection with our marketing activities, as well as your choices with respect to your personal information.
Residents of California, Virginia, Colorado, Connecticut, Utah, and Nevada: See the State law privacy rights section below for important information about your rights under applicable state privacy laws.
We and our third-party services providers may monitor and record your communications and interactions with us, other Service users, and/or the Service for the purposes described in this Privacy Policy.
By using the Service, you agree to our handling of personal information as described in this Privacy Policy and to our Terms of Service.
The personal information we collect from you, directly or indirectly, will depend on how you interact with us and with our Service. From time to time, we may collect personal information not specifically listed in this Privacy Policy, which we will use as described in this Privacy Policy or as otherwise explained at or before the time of collection. The sources from which we collect personal information include the following:
Personal information you may provide to us or our service providers through the Service or otherwise includes:
We may combine personal information we receive from you with personal information (e.g., demographic and contact information) that we obtain from other sources, such as:
When you access or interact with the Service or our communications, we, our service providers, and our advertising partners may automatically log, monitor, and record information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services. This information includes:
We, our service providers, and our advertising partners use the following technologies to facilitate some of the automatic collection of personal information described above, including to enable Service functionality, analytics on how it is used, and interest-based advertising:
We may use your personal information for the following purposes or as otherwise described at the time of collection:
We may use your personal information to:
We, our service providers, and our third-party advertising partners may collect and use your personal information for the following marketing and advertising purposes:
We may use limited user content, such as listing details and photographs users provide, for editorial content and to advertise our products and services to the public.
We may use your personal information for research and development purposes, including to analyze and improve the Service and our business and to develop new products and services. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business. We do not to attempt to reidentify deidentified information derived from personal information, except that we may do so to test whether our deidentification processes comply with applicable law.
We may use your personal information to:
We, our service providers and the third parties we work with may use artificial intelligence (AI) and machine learning technologies, including generative AI, to facilitate the processing of personal information described in this Privacy Policy.
Except as otherwise specified in this Privacy Policy, we may share the categories of personal information listed above with the following parties (or direct them to collect it) and as otherwise described in this Privacy Policy or at the time of collection.
Privacy rights . Residents of certain states can exercise privacy rights with respect to the personal information we hold, as described in the state law privacy rights section below.
Access or update your information . If you have registered for an account with us through the Service, you may review and update certain account information and preferences by logging into the account.
Opt-out of marketing communications . You may request to opt-out of our marketing emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us with your request. Please note that changes requested of us may not be effective immediately, and until such changes take effect, you may still receive marketing emails from us. If you choose to opt-out of marketing emails, you may continue to receive service-related and other non-marketing emails. If you receive text messages from us, you may opt-out of receiving further text messages from us by replying STOP to our message. Unless required by law, we are not responsible for informing third parties with whom we have already shared your information of any changes requested pursuant to this section or causing information to be removed from the databases or records of such third parties.
Cookies . Most browsers let you remove and/or stop accepting cookies from the websites you visit. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, certain features of the Service may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org . You can learn more about Google Analytics, one of the analytics services we use, and how to opt-out of being tracked by Google Analytics, here: https://tools.google.com/dlpage/gaoptout
Pixels . Most browsers and devices allow you to configure your device to prevent pixel images from loading. To do this, follow the instructions in your browser or device settings.
Precise geolocation and other device data . You can disable our access to your device's precise geolocation, microphone, camera, other sensors, and photos/videos, in your mobile device settings.
Advertising choices . You may be able to limit use of your personal information for interest-based advertising through the following settings/options/tools:
You will need to apply these opt-out settings on each device and browser from which you wish to limit the use of your personal information for interest-based advertising purposes. We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.
Do not track signals . Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit www.allaboutdnt.com .
Linked third-party platforms . If you choose to connect your social media account or other third-party platform to the Service to log into the Service or share content on that platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third-party.
Delete your account . To request to delete your online account, please contact us. Following an account deletion request, we delete the user's account and associated data, unless they must be retained for the compliance and protection purposes described above, or because of an outstanding credit or an unresolved claim or dispute.
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third-party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications, and online services you use.
We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
We generally retain personal information to fulfill the purposes for which we collected it, including to comply with applicable legal, tax, accounting, or reporting requirements; to establish or defend legal claims; and for fraud prevention purposes. The primary criteria that determine the length of time we retain personal information is whether it is sufficient to achieve such purposes. When we no longer require the personal information, we will either delete or anonymize it or if this is not practicable (for example, because your personal information has been stored in backup archives), isolate it from further processing.
We are headquartered in the United States and may use service providers that operate in the United States and other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those where you live.
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child under 18 from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service and/or through other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.
If you have any questions or comments concerning this Privacy Policy, contact us at support@untreepl.com .
Scope . Except as otherwise provided, this section applies to residents of California, Virginia, Colorado, Connecticut, Utah, Nevada, and other states to the extent they have privacy laws applicable to us that grant their residents the rights or require the disclosures described below. Please note that the rights described and disclosures made below may not apply to you if you are not a resident of the state in which these rights are granted, or the disclosures are required to be made.
For purposes of this section, “personal information” has the meaning given to “personal data”, “personal information” or similar terms under the applicable privacy laws of the state in which you reside.
In some cases, we may provide a different privacy notice to certain categories of residents of these states, in which case that notice will apply with respect to the activities it describes instead of this section.
You have the rights listed below. These rights are not absolute, and in certain cases, we may decline your request as permitted by law or where the laws in your state do not afford you these rights.
Nondiscrimination . You are entitled to exercise the rights described above free from discrimination as prohibited by the privacy laws of the state where you reside.
Information/know, access, correction, and deletion . You may submit requests to exercise these rights described above by submitting a request to support@Untreepl.com . We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Opt-out of processing for targeted advertising . For purposes of applicable privacy laws, our use of the interest-based advertising services described above may constitute the “sharing”, ”sale”, or processing of personal information for targeted advertising purposes from which you have the right to opt-out. You can request to opt-out of this activity where enabled by cookies on the Service by:
You can request to opt-out of any offline or other sharing/sales/processing for targeted advertising that results from our activities by submitting a request to support@untreepl.com .
Verification of identity . We may need to verify your identity to process your information/know, access, deletion, and correction requests, and we reserve the right to confirm your state residency. To verify your identity, we may require authentication into your account if you have one, require you to verify your email address, provide personal identifiers we can match against information we may have collected from you previously, confirm your request using contact details stated in the request, provide government identification, or provide a declaration under penalty of perjury, where permitted by law.
Authorized agents . Your authorized agent may make a request on your behalf upon our verification of the agent's identity and our receipt of a copy of a valid power of attorney given to your agent pursuant to applicable state law. If you have not provided your agent with such a power of attorney, we may ask you and/or your agent to take additional commercially reasonable steps permitted by law to verify that your request is authorized, such as by verifying your identity directly with us, providing proof that you have given the authorized agent signed permission to submit the request, and directly confirming with us that you gave the authorized agent such permission.
Appeals . If we deny your request to exercise your privacy rights, you can appeal the denial through the same mechanism this Privacy Policy designates for the submission of the relevant request.
Profiling . We do not use personal information to profile you in furtherance of decisions that have legal or similarly significant effects as regulated by applicable U.S. state privacy laws.
Sensitive data . With the exception of the username and password you need for your account, payment card data that you provide to make payments, your device’s precise geolocation that we access with your consent to provide location features, the biometric data that our identity verification providers collect to verify your identity when you register for and/or use the Service, and users’ messages to each other that we host. However, it is possible that some users may voluntarily provide this sensitive data to us. Do not provide us with this sensitive data if you do not consent to our handling of it as described in this Privacy Policy. By providing this sensitive data you affirmatively confirm that you freely give your informed, unambiguous agreement to our use and disclosure of it for the purposes explained or apparent at the time of collection or otherwise as described in this Privacy Policy. You can withdraw this consent at any time by contacting us but we will not be able to provide services or grant requests that require such consent.
While you should read this Privacy Policy in its entirety, the following summarizes our practices regarding the categories of personal information that we collect and how we use them.
The list below describes the personal information we or our service providers collect by reference to the categories of personal information specified in the California Consumer Privacy Act (“CCPA”) and the categories of third parties to whom we disclose it.
Identifiers
Categories containing this data:
All categories
Categories of third parties to which we disclose for a business purpose:
All categories
California Customer Records
(as defined in Cal. Civ. Code §1798.80)
Categories containing this data:
All categories
Categories of third parties to which we disclose for a business purpose:
All categories
Commercial Information
Categories containing this data:
Account data, payment data, promotions data, usage data
Categories of third parties to which we disclose for a business purpose:
All categories
Biometric information
Categories containing this data:
Biometric data
Categories of third parties to which we disclose for a business purpose:
We do not collect or disclose this data. Our identity verification provider collects it directly as described in the biometric data section above.
Audio/visual data
Categories containing this data:
Account data, user content, other device data, recordings of telephone calls
Categories of third parties to which we disclose for a business purpose:
All categories of third parties except payment processors
Internet or Network Information
Categories containing this data:
Device data, usage data, precise geolocation, other device data
Categories of third parties to which we disclose for a business purpose:
All categories except hosts and renters and other users and the public.
Geolocation data
Categories containing this data:
Device data (general location derived from IP address)
Categories of third parties to which we disclose for a business purpose:
All categories except hosts and renters and other users and the public.
Sensitive personal information
Categories containing this data:
Service username/password in your account data, biometric data, payment card details, precise geolocation of your device when you grant us access to it
Categories of third parties to which we disclose for a business purpose:
Affiliates, payment processors, service providers
Inferences
May be derived from all the categories above.
Categories of third parties to which we disclose for a business purpose:
All categories except hosts and renters and other users and the public.
Sources and purposes . We collect all categories of personal information from the sources and use them for the business/commercial purposes described above in the Privacy Policy.
Children . Although our Service is not intended for children under 16 years of age, we are required to inform you that we do not have actual knowledge that we have sold the personal information of California residents under the age of 16.
Sensitive personal information . We do not use or disclose sensitive personal information for restricted purposes that California residents have a right to limit under the CCPA.
Retention . We retain personal information as described in the Security and Retention section above.
Deidentified data . We do not attempt to reidentify deidentified information that we derive from personal information other than for purposes of testing whether our deidentification processes comply with applicable law.
Sale and sharing of personal information . We do not sell or share personal information except as described in the Opt-out of processing for targeted advertising section above.
Shine the light law . Under California's Shine the Light law (California Civil Code Section 1798.83), California residents may ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information (as defined under the Shine the Light law) during the preceding calendar year for those third parties’ own direct marketing purposes, and the categories of personal information disclosed. You may send us requests for this information to support@untreepl.com . In your request, you must include the statement “Shine the Light Request," and provide your first and last name and mailing address and certify that you are a California resident. We reserve the right to require additional information to confirm your identity and California residency. Please note that we will not accept requests via telephone, mail, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
Oregon residents can request a list of specific third parties, other than natural persons, to which we have disclosed personal information. The list we provide may be limited to the third parties to which we have disclosed your personal information. You can submit this request by following the instructions in the How to exercise your rights section above.
Nevada residents can request to opt-out of the sale of certain personal information regulated by Nevada privacy law by submitting a request to support@Untreepl.com .